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Stop writing emails and manually tracking follow-ups.
You can automate most of this with n8n and Google Sheets.
Here's how it works:
Add your leads to a Google Sheet.
Connect your Google Sheets and Gmail accounts to n8n.
Set up your email templates and follow-up rules.
Execute the workflow to create email drafts automatically.
Review each email and send it manually.
The workflow updates each lead's status, so you know who is ready for the next follow-up.
No need to create every email from scratch or track every follow-up manually.
Want to build this automation?
Great automation idea! Saving time on drafting and tracking follow-ups lets you focus more on building relationships with leads. 🙌
Yes, you're right.
Glad we’re on the same page! 🙌
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My first n8n template is now live in the official n8n library, and it is free to use.
After a sales call, most people either rush the follow-up email or forget it. This workflow does the first draft for you.
When Fireflies finishes transcribing a call, it:
pulls the full transcript
uses OpenAI to write call notes: a summary, open questions, the next step and the outcome
saves a follow-up email to the contact as a Gmail draft
logs the call in Google Sheets and emails you the notes
Nothing is sent to the contact automatically. The follow-up waits in your drafts until you check it and press send.
Works with the free Fireflies plan and n8n Cloud.
Get it here: https://n8n.io/workflows/20963
Congrats on getting it approved. Drafting instead of auto-sending is the right default. One edge case worth a guard: calls where the transcript comes back empty or cut short, otherwise the model writes a confident follow-up from almost nothing.
Picture a consultant who takes 8 sales calls a week.
After each one comes the same routine: replay the recording, write notes, update the pipeline sheet, write the follow-up email. Call it 30 minutes a call. That is 4 hours a week, and on busy days the follow-up slips to tomorrow.
I built an n8n workflow that takes that routine away:
→ Fireflies records and transcribes the call
→ As soon as the transcript is ready, AI writes a summary, the open questions, the next step and whether the prospect is ready to go ahead
→ A follow-up email that fits that outcome is saved in Gmail drafts, addressed to the person on the call
→ The call is logged in Google Sheets and the notes land in your inbox
Nothing is sent automatically. You read the draft, change a line if you want, and press send.
For that consultant, 4 hours of admin a week turns into a few minutes of reading, and every prospect hears back the same day.
I tested it on a real recorded client call and have submitted it to the n8n template library as a free template. If you want it set up for your business, send me a message.
Most online stores lose a large share of their shoppers at checkout. They add items to their cart, get distracted, and never come back. This workflow wins some of those sales back automatically, with no manual follow-up.
What it does
When a customer abandons a cart, the workflow logs it and waits. If the customer hasn’t bought after 1 hour, it sends a friendly reminder email. If they still haven’t bought 24 hours later, it sends a stronger “last chance” email with a discount code. Customers who buy at any point never get another email.
How it works
A webhook receives the abandoned-cart event (customer name, email, cart items, Cart ID).
The cart is logged to Google Sheets with the status pending.
The workflow waits 1 hour, then re-reads that cart’s row so it sees the latest status.
If the status isn’t purchased, a personalised reminder goes out through Gmail and the status becomes reminder 1 sent.
After a further 24 hours, the status is checked again. If the customer still hasn’t bought, a final email with a discount code goes out and the status becomes reminder 2 sent.
A separate purchase workflow updates the sheet to purchased as soon as an order completes, which stops the sequence.
Why it’s reliable
Every cart is tracked by its own Cart ID, so simultaneous customers never overwrite each other.
The status is re-checked after every wait, so nobody gets a reminder after they’ve already bought.
The Google Sheet works as a live dashboard of where every cart stands.
Tools used: n8n, Webhooks, Google Sheets, Gmail, Wait and IF logic.
Smart workflow! 🙌 I like how the purchase checks prevent unnecessary follow-ups and keep the customer experience smooth.