Mobile-First Booking App with AI Concierge for Beauty StudiosMobile-First Booking App with AI Concierge for Beauty Studios
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Meet SORA Studio Bali—a custom, mobile-first booking app I built to help a boutique nail and beauty studio in Canggu ditch the chaos of WhatsApp messages and paper diaries.
I designed it specifically for the phone, simply because that is how customers in Bali actually book their appointments. The goal was to replace manual back-and-forth messaging with a seamless experience that a small business could start using tomorrow, with zero training required.
Here is how the experience flows for everyone involved:
For the Customers: Booking in Under a Minute Customers can open the app, browse through services with transparent pricing, pick their preferred date, time, and artist, and confirm their appointment in under 60 seconds. Once booked, they can save it straight to their phone’s calendar with built-in reminders so they never miss a session.
The AI Concierge Experience To make booking feel even more personal, I integrated an AI Concierge powered by Lovable AI Gateway. If a customer doesn't want to scroll through a menu, they can just type out what they need in plain English—like, "I'm looking for a gel manicure and some nail art this Thursday afternoon." The AI understands their goals and availability, recommends the perfect services, finds an open time slot, and pre-fills the booking for them instantly.
For the Studio Owner: A Stress-Free Dashboard On the business side, the studio owner gets a clean, live dashboard where bookings organize themselves. Every new appointment syncs instantly to a shared database. From this hub, the owner can track revenue stats, monitor outstanding balances, manage per-appointment invoices, and track payments. They can easily edit service prices on the fly and, with just one tap, export their daily schedule to their own calendar.
Under the Hood To keep everything lightweight, fast, and cohesive, the entire platform was built using the Lovable ecosystem:
Frontend: React + Tailwind for a beautiful, responsive, and app-like feel.
Backend: Lovable Cloud handles the database, secure authentication, and real-time syncing so the dashboard is always up to date.
Intelligence: Lovable AI Gateway powers the natural language recommendation model for the concierge.
Ultimately, SORA Studio Bali takes the messy, everyday operational stress out of running a small beauty business, giving the owners their time back to focus on what they do best.
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