Four videos with Vertice so far. This is the odd one out.

The others explain a complex procurement product. This one does not explain anything. It builds momentum for 36 seconds and hands you the logo.

Here’s the piece ↓

🚨 A dental clinic was losing patients every single day.

Not because of bad service. Not because of high prices.

Because nobody was replying to messages.

Patients messaged on WhatsApp, Messenger, SMS… And waited. And waited. And left.

The clinic owner contacted me with one simple ask: “I can’t hire someone to reply 24/7. Can you help?”

So, I built them an AI receptionist that never sleeps. 👇

Here’s exactly what it does:

✅ Omnichannel Support: Instantly replies to patients on WhatsApp, Facebook Messenger & SMS — all from one system. ✅ Human-like AI: Google Gemini AI understands the message, detects intent, and replies naturally. ✅ Smart FAQ Handler: Answers questions about services, pricing & clinic hours by pulling live data from Google Sheets. ✅ Automated Booking: Checks availability, blocks double-bookings, and confirms only after saving to the sheet. ✅ Instant Alerts: Notifies the clinic owner instantly via Gmail + Telegram on every new booking. ✅ Smart Reminders: Sends automated email reminders — 2 hours and 1 hour before the appointment. ✅ No-Show Recovery: Detects missed appointments and automatically sends a polite rescheduling email after 12 hours.

The Tech Stack 🛠️:

⚙️ Make.com — Automation backbone 🧠 Google Gemini 2.0 Flash — AI brain 📊 Google Sheets — Live clinic database 💬 Green API — WhatsApp integration 📱 Facebook Messenger API & Twilio — Chat & SMS ✉️ Brevo — Email reminders 📢 Telegram Bot — Owner notifications 💾 Make.com DataStore — Conversation memory per patient

The Result? 📈

Every patient gets an instant, intelligent reply — 24/7. No missed bookings. No forgotten appointments. No manual follow-ups.

The clinic owner now wakes up to confirmed appointments already in the sheet with zero manual effort.

This is what I build for businesses. If you’re still replying manually and losing leads while you sleep — DM me. Let’s fix that. 👇

#MakeAutomation #AIAutomation #NoCode #Makecom #GeminiAI #WhatsAppAutomation #BusinessAutomation #AIReceptionist #FreelanceAutomation #Upwork #Fiverr

Nice build, and very close to a WhatsApp assistant I just built for a dental-clinic use case on the WhatsApp Cloud API. Two things mattered a lot in testing: when a patient asks for a person, the bot has to go completely quiet for that chat until the owner hands it back, and the...