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Autonomous Voice AI: High-Volume SMB Verification Engine
The Problem: A logistics client needed to verify 5-gallon water jug usage across thousands of U.S. SMBs but faced low connection rates and high "Scam Likely" flagging with traditional call centers.
The Solution: I deployed an outbound Voice AI engine designed for "Administrative Verification." The system uses Local Presence Dialing and SHAKEN/STIR hygiene to navigate gatekeepers and complete a 5-question structured survey.
Gatekeeper Navigation: Engineered "Direct-to-Point" personas to reduce hang-ups.
Real-time Extraction: Integrated n8n webhooks to parse voice transcripts into structured database entries instantly.
Impact: Achieved a 22% connection rate and scaled to 500+ verified surveys per batch.
Tech Stack: Retell AI, Twilio, n8n, OpenAI (Structured Outputs), Python.
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Helix — an all-in-one console to accelerate enterprise voice-agent deployment. I shaped the foundational experience and responsive web application: a smart multi-model prompt bar to attach documentation, switch between leading LLMs and inspect live synthesis previews, plus a dark-canvas dashboard with real-time call volume analytics, agent availability monitors and third-party CRM integration readiness.
Helix: Fast-tracking conversational AI with an intuitive workspace to build, simulate, and deploy autonomous voice agents.
I shaped the foundational experience and responsive web application for Helix, an all-in-one console built to accelerate enterprise voice-agent deployment....
The attention to detail here is fantastic.
This is a customer support chatbot that help users to sell their products online.
User will chat with on your website.
It collect leads on your behalf gather detail in a google sheet.
It will even create meeting add to your Google calendar. It is useful for you as an individual, an entrepreneur, as somebody delivery services or product.
I use my niece boutique as a reference.
Tools:
Ai Agent, Ai chat model, memory, code tools, Google sheet and Google calendar.
Ai Agent: as Ai agent you it a task, it will use several tools at it's disposal to respond and act based on the system prompt.
Ai chat model: respond to all the chats.
Memory: you give your agent memory so that it can remember everything read understand and interpret it.
Code tool: It return the days of the week.It gather information about people that are chatting even see them as potential buyers or not.
Google sheet: It record every sales.
Google calendar: You use Google calendar to book an appointment with your customers
