| Service Category | What They Offer |
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| βοΈ Reservations & Ticketing | New bookings, seat upgrades, group travel coordination, fare adjustments |
| π Flight Changes & Cancellations | Rebooking on alternative flights, processing refunds, issuing travel credits |
| π§³ Baggage Services | Clarifying allowance policies, managing excess baggage fees, handling delayed/damaged luggage claims |
| π Travel Documentation | Guidance on visa requirements, passport validity, international travel protocols |
| π¨βπ©βπ§βπ¦ Special Assistance | Arrangements for travelers with disabilities, unaccompanied minors, traveling with pets |
| π Rapid Rewards Loyalty Program | Mileage queries, point redemptions, account assistance |
| π» Online & Mobile Support | Assistance with the Southwest app, online check-in, digital boarding passes |
| π Security Screening | TSA PreCheck and CLEAR lanes available at Level 3 |
| ποΈ Airport Amenities | Free Wi-Fi, ATMs, baby care rooms, family restrooms |
| π Airport Transit | PHX SkyTrain access at Level 4 connecting to Terminal 3, parking, and public transit |