AI-Powered Café Customer Recovery and Feedback ApplicationAI-Powered Café Customer Recovery and Feedback Application
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REPAIR — Turn the Tide is an AI-powered customer recovery application built with Base44.
When a café guest has a disappointing experience, REPAIR provides a private way to share feedback and gives the owner tools to respond thoughtfully.
Its Decision Studio generates three different recovery approaches: Empathetic, Balanced and Generous. Promise Guard detects proposed goodwill offers and requires human review. Safety-related complaints receive special handling that prioritizes personal follow-up.
The owner remains responsible for approving responses, and guests can confirm whether their issue was resolved.
What makes REPAIR different: It combines generative AI with human decision-making and explicit checks on customer promises.
Three AI approaches. One Promise Guard. One human decision.
Built using Base44 with fictional café data for demonstration.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started