uilt a voice-first AI agent that takes customer complaints by speech or text in two languages, cl...uilt a voice-first AI agent that takes customer complaints by speech or text in two languages, cl...
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Aisha Siddiqua
• Aug 9
uilt a voice-first AI agent that takes customer complaints by speech or text in two languages, classifies them, routes them to the right team, and tracks resolution status across sessions.
Stack: Python, FastAPI, OpenAI Agents SDK, Whisper STT, PostgreSQL + pgvector.
Key engineering: deterministic routing logic instead of LLM calls, so every decision is auditable. Cross-session memory retrieval via vector search — the agent remembers a user's prior issues. Single-mutator write discipline for a clean audit trail
AI Agent DesignerDot Net Backend DevelopmentFastAPIOpenAIPythonAI Voice Development
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