CareLink Home: Multi-Role Home-Care Booking and Coordination SaaSCareLink Home: Multi-Role Home-Care Booking and Coordination SaaS
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What I Built
CareLink Home, an end-to-end, multi-role SaaS coordination platform built with lovable and the stack are React 19, TanStack Start, and a secure relational database with strict Row-Level Security:
Self-Serve Family Booking: A 6-step intake flow with instant ZIP verification, transparent scheduling, and self-serve rescheduling with conflict detection.
Smart Matching Engine: A multi-factor heuristic (0–100%) that ranks caregivers by live availability, current workload, continuity of care, and schedule buffers.
Admin Command Center: A 1-click triage and dispatch queue, role-controlled caregiver roster, and automated multi-party notifications.
Caregiver Portal: Self-managed weekly working hours and live visit execution (Requested ➔ In Progress ➔ Completed).
Full Audit Trail: Every booking, assignment, reschedule, and cancellation writes an immutable, timestamped event log.
Why I Built It
Traditional home-care coordination takes 4–6 phone calls, messy spreadsheets, and hours of delay just to confirm a single visit. I built CareLink Home to eliminate this friction replacing manual phone-tag and scheduling errors with an automated, reliable system that connects families to qualified caregivers in minutes.
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