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Developed a production-grade grounded AI assistant that answers customer inquiries strictly from verified business knowledge bases.
Features zero hallucination architecture: when queries fall outside known documentation, it explicitly declines rather than guessing. Supports bilingual routing, citation tracking, and automated CRM logging to handle tier-1 customer inquiries with 100% factual accuracy.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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What if the whisky-making process became the artwork?
Full Barile identity, campaign and film:
https://contra.com/p/bMNAvgWk-barile-brand-identity-and-launch-campaign
Barrel staves become monumental sculptures. Their curves carry through the collector’s packaging and a 15-second film. Explore four moments from the project here, then discover the complete visual identity and campaign in the case study.
Self-initiated concept for a fictional Brazilian single malt. Creative direction, brand identity and AI-assisted visual development by Mauricio Pontual.
#BrandIdentity #ArtDirection #PackagingDesign #BrandCampaign #AIVideo
The way the barrel curves carry all the way through to the packaging is such a tight through line. Since this was self-initiated, did the sculptural direction come first and the 15 second film get built around it, or were they developed side by side?
Check it out Marc did a fantastic job! He is great to work with, very responsive and also explained everything to me in simple terms to understand. Can't say enough about how helpful Marc was at all times! I would completely recommend him and would work with him again!
This is the review every founder should write — 'explained everything in simple terms' is the part most engineers skip, and it's the part that decides whether the next sprint gets approved. Congrats to you both.
Your AI agent just did 9 things: pulled 412 orders, matched them to Stripe, caught a duplicate £248 charge, drafted a ledger entry, opened a ticket. Whole run cost $0.011.
Now the real design question — what does the user actually SEE?
A — The transcript. A paragraph of text and a collapsed "Used 3 tools".
B — The run canvas. Nine colour-coded rows: what ran, what it cost, what got flagged, and one step that stops and waits for you before money moves.
Same agent. Same run. Two completely different products.
Vote A or B — and tell me why. I build the B version for a living.
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