AI Voice Assistant Workflow (n8n & Vapi)

I built a custom AI voice assistant workflow for small businesses like Mama Tee’s Kitchen to streamline customer interactions and take orders. The assistant listens to calls, transcribes them, and classifies requests as orders, reservations, or escalations. Google Sheets for record-keeping, while WhatsApp/email keep staff and customers updated. Smart routing ensures each request goes to the right place. The result: faster order taking, zero missed calls, reduced manual work, and improved customer experience. Staff can focus on delivery while the system runs seamlessly in the background