Understanding Stripe Transaction Fees for Contra Clients

Understanding Stripe Transaction Fees for Contra ClientsUnderstanding Stripe Transaction Fees for Contra Clients

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Pinar Bahar

• Sep 8

I did not know about the stripe transaction fee on Contra for the clients, does the client pay it for each milestone?

Stripe

Monic ✧

pro

• Sep 8

Hi @Pinar Bahar , Monic here from the Contra team. 👋🏼 All client payments on the platform are subject to processing fees, which are charged directly by Stripe for handling the transaction. If your client has a US or EUR bank account, they can request access to ACH or SEPA, which has...

Pinar Bahar

• Sep 9

@Monic ✧ Thanks for the update! I think it would be really helpful if this could be communicated somewhere in the freelancer’s UI. These fees can add up for EU clients, and neither I nor my client were expecting this extra cost when we made the agreement, especially since I brought him onto Contra.

Monic ✧

pro

• Sep 10

@Pinar Bahar I get what you mean. I'd be happy to pass this along to the team. We appreciate your feedback!

Monic ✧

pro

• Sep 10

(posted here)

Pinar Bahar

• Sep 12

@Monic ✧ Hi! Again is there a way to DM you!

Monic ✧

pro

• Sep 13

Hi @Pinar Bahar, the quickest way to get help is by emailing us at hello@contra.com! This ensures the entire support team can review your message and respond as quickly as possible.