Worked as an AI Engineer on AIX, an enterprise agentic AI platform. Built and deployed production AI workflows using Python, LangGraph, LangChain, and LLMs, including semantic retrieval and ranking for efficient context selection. Developed enterprise integrations with Microsoft Graph APIs and ServiceNow, and contributed to platform analytics, AI readiness scoring, and executive-reporting capabilities. Also built an ML classification pipeline using BGE embeddings and SVM to improve context selection and inference efficiency.