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With over 11 years of international BPO experience, I bring strong leadership exposure as a Process Quality Lead and Team Leader across both Operations and Quality functions. My expertise includes Quality Excellence, People Management, Process Optimization, and Performance Improvement across Support, Sales, and Service-driven environments.
I am currently exploring opportunities as a Team Manager, Process Quality Lead, Assistant Manager, or Team Leader. I am eager to contribute my experience and leadership capabilities to an organization where there is a strong mutual fit, and I am confident that my skills align well with the roles I am pursuing.
I would welcome the opportunity to connect via E-Mail to discuss potential opportunities further. Your support and referrals would be greatly appreciated. ka24102009@gmail.com
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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New month, new clients!
You don’t have to have it all figured out.
You just need to care about what you’re building and be ready to grow.
We work with founders, creatives, small businesses, larger brands, and mission-led teams who want more clarity, stronger positioning, and creative that feels aligned.
Feel free to message or fill out our discovery call form.
Just refreshed my Contra profile.
12+ years in product design, helping startups and SaaS teams launch and scale with conversion-focused UI/UX.
I work across strategy → UX → visual design → Framer/Webflow development, so ideas don’t stop at mockups — they ship.
If you’re looking for a long-term design partner who cares about outcomes, not just screens, feel free to explore my profile and say hello.
Always open to meaningful collaborations.
I’ve recently opened up availability for operations support, quality assurance, and training/documentation work. My focus is helping teams improve consistency, clarity, and performance through better processes, SOPs, QA insights, and onboarding materials.
If your team needs support with workflows, documentation, QA evaluations, or training content, I’m available for project‑based or ongoing work. Clear processes and strong documentation make everything run smoother—happy to help you get there.
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