CX leader, now open for remote work. I've spent over 14 years building and leading customer servi...

CX leader, now open for remote work. I've spent over 14 years building and leading customer servi...CX leader, now open for remote work. I've spent over 14 years building and leading customer servi...

The network for creativity

Join 1.25M professional creatives like you

Connect with clients, get discovered, and run your business 100% commission-free

Creatives on Contra have earned over $150M and we are just getting started

Back to feedPost

Rizwan Abbas

• Aug 23

CX leader, now open for remote work.

I've spent over 14 years building and leading customer service teams, turning frustrated tickets into loyal customers and messy support queues into systems that scale.

What I bring to a remote team: • Support team building & training from scratch • Cutting response times without cutting quality • Turning CSAT/NPS from a scoreboard into a growth lever • Calm under pressure when things break at 2am

If you're a startup or agency that wants customers who stay, let's talk.

#customerexperience #remotework #customersupport #openforwork

opentowork Customer Support customerexperience

Zubair Usman

• Sep 24

🚀 Joining the #LovableChallenge

I’m building something to solve a real small-business problem: turning customer inquiries into confirmed bookings with less manual work.

Let’s build. 🔥

lovablechallenge lovableai

Josephine s saffa

• Sep 24

I’m currently working on customer support and social media management, helping businesses respond to customers and keep their social media active.

Rasul Manasseh

• Sep 24

This work sample demonstrates my familiarity with eClinicalWorks and common healthcare administrative workflows, including patient scheduling, appointment status tracking, chart access, and documentation. It showcases my ability to navigate patient information, maintain organized records, and support efficient administrative processes while handling information professionally.