Shopify Returns and Refunds Customer Support SpecialistShopify Returns and Refunds Customer Support Specialist
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I help Shopify store owners handle returns and refunds quickly and kindly.
Example: Customer: "I want to return this, wrong size" Me: "No problem! I've created a free return label for you. Once we receive it, your refund of $45 will be processed in 2-3 business days. Would you like to exchange for a different size instead? I can check stock for you."
Result: Customer kept the item and exchanged for correct size - no lost sale! Process: Check order, create return label, update Shopify, process refund, follow up email. Skills: Returns Management, Refund Processing, Customer Retention Tools: Shopify, Loop Returns, Gmail
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started