• Objective: Automate Instagram DM communications, freeing the owner from manual inquiries. • Platform: picked n8n, an open-source workflow builder, for cost control, privacy and drag-and-drop flexibility. • LLM: Anthropic Claude via the AI Agent node crafts context-aware replies. • Data sources: Google Sheets gives live workshop prices and slots while MongoDB stores every conversation. • Session management: each chat tagged AI or human so the agent handles only delegated topics. • Workflow: customer message arrives, topic detected, agent fetches data, replies, logs context or alerts staff,