Northline Flow: Routing Ambiguous Home-Service RequestsNorthline Flow: Routing Ambiguous Home-Service Requests
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Normal work disappears. Genuine judgment surfaces.
Normal work disappears. Genuine judgment surfaces.
I built Northline Flow for @Lovable’s #lovablechallenge — a fictional owner-operated home-services business in Surrey, BC.
I didn’t want to build another prettier scheduler. The problem I wanted to attack was the handling around the booking.
Routine requests can continue toward booking. Genuine ambiguity reaches the owner as one framed decision. Unsafe or wrong-fit requests stop instead of being forced into the normal booking path.
I also built a deterministic test harness and a playable Morning Shift proof mode: three fictional requests enter the same routing rules, but only one requires a human decision.
The part I’m most excited about is that the challenge itself became reusable. We captured the process from brief → working flow → adversarial testing → cinematic donor → bounded visual integration → playable proof → final freeze.
Built in Lovable.
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