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Email Management & Calendar Coordination
I help busy professionals stay organized and productive through efficient email management and calendar coordination.
Services:
Email organization and inbox management
Email sorting and prioritization
Drafting professional email responses
Calendar management and appointment scheduling
Meeting coordination and reminders
Administrative support and time management
Tools: Gmail, Google Calendar, Google Workspace.
My Goal: To help clients save time, stay organized, and manage their daily tasks efficiently.
Project Type: Personal Portfolio Sample.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
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I created a Google Sheets workflow solution to organize business data and simplify repetitive spreadsheet tasks. The solution focuses on structured data management, automated workflows, and efficient reporting to help businesses improve productivity and reduce manual effort.
This week, I have been working on automating my boss's inbox management, delegating email triage to AI while I handle reviews and approvals that require sound judgment. Because one wrong response to a client can cost a business revenue, I wanted to build a system that saves time without handing over critical decisions to AI.
How I built it:
I created two connected automation scenarios in Make.com.
Scenario 1: Intelligent Inbox Triage:
AI analyzes incoming emails, categorizes them by priority, summarizes their content, and recommends the next action. This makes it easier to identify urgent messages and decide what needs attention first.
Scenario 2: Human Review & Approval:
The workflow supports the review and approval process before an email is sent. Slack notifications help bring relevant updates to my attention, so I can review the proposed action and approve the response before it goes out.
Below are snippets of the two scenarios, including a Slack notification, showing how the workflow operates.
My takeaway? AI can help manage the inbox, but when a response could affect revenue or a client relationship, the final decision should remain human.
I'd test the triage with urgent emails that sound casual, such as 'I still can't access the account.' Do you review a sample of low-priority messages to catch urgent ones the AI missed?
A client came to me with a problem every exhibition team knows.
They collected visitor business cards all day…
then someone had to type up the details and email each lead to the right company.
Slow. Easy to mess up. And leads went cold while they waited.
So I automated it. Here's how it works now 👇
📸 Staff take a photo of the visitor's business card and fill a short form
🏷️ They pick the visitor type (the company this lead belongs to)
💾 They click Save
That's it. In the background, the system:
✅ Creates a clean PDF with all the visitor details
✅ Emails it to the right company automatically
✅ Sends a confirmation to the staff member who added it
🔁 If an email fails, it retries 2 more times on its own
And if an email still fails?
I added a new screen to their admin panel:
→ See every email: Sent ✅ or Failed ❌
→ Resend one with a single click
→ Or resend all failed emails at once
No chasing. No lost leads. No manual follow-ups.
The client loved it, and honestly, that's my favourite part of the job.
The lesson: good automation isn't flashy. It quietly removes boring work so your team can focus on people, not paperwork.
If you run events, exhibitions, or any business where leads get lost between "collected" and "followed up", let's talk. My DMs are open 👋
