Logging every cleaning action is the part I like most: when a number in the report looks strange, you can follow it back to the fix that changed it. With 585 issues, how did you decide which ones the script fixes alone and which ones it only reports?
From Manual Follow-Up Chasing to an Agent-Run Follow-Up Queue
Before / After: follow-ups, from manual chasing to an agent-run queue
Before: every follow-up lived in someone's memory. The founder checked the inbox, guessed who was waiting, and sent reminders by hand. Leads went quiet not because they said no, but because nobody followed up in time.
After: an agent now runs the follow-up queue. Each lead has a next step and a due date, drafts wait for review, and every reply is logged with its source. The founder reviews the queue once, approves, and moves on.
What changed was not the tool. It was the handoff: one clear owner for each step, a runbook anyone can follow, and a log anyone can audit.
If follow-ups are the bottleneck, fix the handoff first — then automate it.