Professional Excel IT Operations Dashboard for Ticket InsightsProfessional Excel IT Operations Dashboard for Ticket Insights
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I created a professional Excel-based IT Operations Dashboard to transform raw ticket data into actionable insights. The dashboard tracks ticket volume, resolution trends, priority and category distribution, assignment groups, and SLA performance. It includes interactive filters and KPI cards for Total Tickets, Resolved, Open Tickets, Average Resolution Time, and SLA Compliance, helping teams quickly monitor operational performance and identify areas requiring attention.
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