What it does:
⢠Answers from real store data (products, sizes, stock, prices) through tool calls, never from guesses
⢠Tracks orders only after verifying the customer's phone number
⢠Runs a guard on every reply that blocks invented links, discounts, policies and promises
⢠Hands off to a human with a one-line AI summary, then goes quiet when staff join
⢠Works on web chat and WhatsApp, in English and Roman Urdu