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This customer experience essay explores how small moments of customer service can have a lasting impact on customer loyalty. Drawing from a personal retail experience, I examine the importance of acknowledgment, employee engagement, and making customers feel valued. The piece demonstrates my ability to turn real-world customer experiences into engaging, insight-driven content for brands and businesses.
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A beautiful Shopify store is great. But does it make people want to shop?
Take a look at my latest e-commerce design project for Amora Renae, a luxury hair extension brand.
I wanted the experience to feel as premium as the products themselves.
From the bold pink hero section and elegant product collections to the detailed product pages and responsive layouts, every design decision was made to bring the brand's identity to life while keeping the shopping journey intuitive.
But here's where I need your honest opinion:
If you were the customer visiting this store for the first time, what would catch your attention first?
The homepage and overall visual identity 🎨
The product presentation and collections 🛍️
The product page experience
The mobile shopping experience 📱
And for the designers here, what would you improve?
I genuinely want to hear different perspectives. Let's talk design, user experience, and what makes an online store memorable.
#Shopify #EcommerceDesign #WebDesign #UIDesign #UXDesign
Love the creativity behind this. The visual identity feels consistent and well thought out.
Two concepts. One vision. What makes a property worth coming home to?
A home is more than its walls. It’s the feeling of being exactly where you belong.
For this real estate concept, I explored a more considered approach to digital property experiences, combining strong visual storytelling with a clear, focused user journey.
The goal was simple: make discovering a home feel as meaningful as finding one.
Which direction would you choose for a premium real estate brand?
A or B?
6 voted
100%
0 voted
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6 votes
Closed
Second one feels more premium.
Helping $30K–$99K/Month D2C Brands Turn Subscribers into Customers and First-Time Buyers into Repeat Customers with Email Copywriting & Marketing
Picking $30K to $99K a month D2C brands is a sharp niche. What's the first email you fix for a brand at that size, the welcome flow or abandoned cart?