A Simple Intake Rule to Reduce Rework and Set a BaselineA Simple Intake Rule to Reduce Rework and Set a Baseline
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Tip: make the missing detail visible before work starts.
Most rework begins with a request that looked complete and wasn't. A one-line intake rule fixes more than a new tool: "No start without the asset, the change, and the owner."
Write the rule down. Check how many requests fail it in a week. That count is your first baseline.
Where does unclear intake cost you the most?
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