I built an AI chatbot that actually understands customers — not a scripted FAQ bot, but one powered by Google Gemini that responds naturally to real questions.

The example is for a restaurant: it answers menu questions, shares hours, and handles reservation requests instantly, at any time of day. Behind the scenes, it runs on Make.com connected to Gemini's language model — meaning it can be adapted to almost any small business (retail, services, hospitality) with the right knowledge base.

Why this matters: customers expect instant answers, and most small businesses simply don't have the staff to provide 24/7 responses. This closes that gap without needing a large team or expensive software.

Curious to see it in action? Comment or message me and I'll send over a live demo you can try yourself.