2. Customer Churn Analysis I analyzed customer data to identify patterns related to customer chur...2. Customer Churn Analysis I analyzed customer data to identify patterns related to customer chur...
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2. Customer Churn Analysis I analyzed customer data to identify patterns related to customer churn. I cleaned and explored the dataset, created visualizations to understand customer behavior, and used classification techniques to predict potential churn. I also worked with Decision Tree, Random Forest, and KNN models and reviewed feature importance to understand which factors were more relevant to churn.
Tools: R, RStudio, ggplot2, Machine Learning
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