Tactile — Paper Key: a Video.js v10 skin you can press.
Tactile treats the player as a desk object, not a screen overlay. Before drawing any UI, we modelled a small keypad in Blender: paper-white keys with an ink rim, a ribbed fader cap and a black status display. We pressed it,...
Three months of building, backed by a solid round of user research – and the results paid off.
What we tested:
✅ Onboarding: Was it quick and frictionless? Did users grasp the key details without cognitive overload?
✅ Home & Dashboard: Where do they click first? How long do they pause before acting? How quickly do they find what they need, and what do they prioritize?
✅ Errors: Are the messages clear and well-timed, or contradictory? Do users hit dead ends with no clue what went wrong?
There is a ton of actionable insight in watching real users navigate your product – helping them achieve their goals smoothly is what ultimately drives revenue.