I supported the implementation of NetSuite as the company transitioned from disconnected, manual processes into a more centralized ERP environment. My role focused on translating day-to-day operational needs into practical system requirements, including workflows, custom forms and fields, saved searches, inventory and manufacturing processes, and user access. I worked across departments to identify gaps, improve how information moved through the business, test processes, and help teams adopt NetSuite in their daily work. The goal was to build a system that supported the actual operation while improving visibility, consistency, and accountability as the company continued to grow.