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AI-powered appointment booking and reminder system. Automatically checks availability, confirms bookings, and sends reminders to reduce no-shows, syncing with Google Calendar.
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I recently built this workflow in n8n to automate the first stage of handling customer support requests.
The idea was to take an incoming ticket and let the system handle the repetitive work:
→ Receive the customer request through a webhook
→ Process and structure the incoming data
→ Use an AI Agent to understand the ticket
→ Classify it as Genuine, Spam, or Unclear
→ Route it based on the classification
→ Trigger the appropriate email action
→ Log the interaction in Google Sheets
I also added an Unclear path so that tickets the AI isn’t confident about don’t get blindly processed.
The goal isn’t to remove humans from customer support.
It’s to reduce the repetitive sorting and routing work, so the team can spend more time on the requests that actually need their attention.
Would you automate customer support differently? I’d love to hear how you’d approach it.
The Unclear lane is exactly the right guardrail. I’d add two production checks: redact PII before sending ticket text to the model, and measure false-positive/false-negative rates by category rather than a single accuracy score. Logging resolutions and human overrides back into...
🎬 Built a Conversational AI Cinema Booking Agent with n8n
I built this as a hands-on project to explore how AI agents, tool calling, and workflow automation can work together in a real-world booking process.
The agent can:
• Browse movies, showtimes, prices, and trailers
• Check seat availability
• Validate customer emails
• Generate unique Booking IDs
• Update movie inventory in Google Sheets
• Store booking records
• Send confirmation emails
• Retrieve bookings using Booking IDs
Tech stack: n8n, Google Gemini, Google Sheets, email automation, and an email verification API.
It’s still a demo with some limitations, but getting the entire process working end-to-end was the biggest takeaway.
Projects like this are helping me move beyond simply learning automation tools and focus on building practical AI-powered workflows that can solve real business problems.
Currently exploring more ways to combine AI agents with automation, APIs, and business workflows.
#n8n #AIAgents #AIAutomation #Automation #GoogleGemini #WorkflowAutomation #Contra #BuildInPublic
I built an automated AI-powered interview scheduling system that eliminates manual coordination between recruiters and candidates.
The workflow starts when a candidate's details are added to Google Sheets. The automation instantly triggers, structures the candidate data using a Code Node, and automatically creates an interview slot in Google Calendar.
An AI agent then generates a personalized interview confirmation email based on the candidate and interview details. The email is structured and formatted using a structured output parser, then automatically sent to the candidate through Gmail.
From simply adding candidate information to Google Sheets to delivering the calendar invitation and confirmation email, the entire process runs automatically with zero manual intervention.
Key Features:
• Google Sheets trigger automation
• Candidate data processing with Code Node
• Automatic Google Calendar scheduling
• AI-generated personalized emails
• Structured output parsing
• Automated Gmail communication
• End-to-end recruitment workflow automation
• Reduced scheduling errors and manual work
This system is ideal for recruiters, HR teams, staffing agencies, and businesses looking to automate repetitive hiring tasks.
Instead of managing emails, calendars, and confirmations manually, the workflow handles the entire process automatically—making interview scheduling faster.
