Every workflow I touch gets the same three questions. Is it written down? If not, that's the work: one format, one path, one place it lives. Only then, what kind of automation does it need? Deterministic code where the answer has to be exact (payroll math), AI where the input is messy (an emailed PO full of raw part strings). Whatever is left needs hands or judgment, so it gets outsourced, and it's cheap to outsource because step 1 already defined "done".