A citation can still point to the wrong answer.
In Shamrock Marketing's technical PDF library, I tagged passages by product, workflow and standard before retrieving context with Azure AI Search. That matters when two products use similar language but require different procedures.
When I assess a RAG assistant, I test those near-miss questions first. Does the cited page match the exact product and procedure? If it cannot, the system should say it lacks enough evidence.
Case study: https://contra.com/p/WqR6YO2e-shamrock-marketing-or-citation-backed-technical-rag