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This work demonstrates my ability to coordinate appointments, manage schedules, and organize follow-up communication between businesses and potential clients. The objective was to improve scheduling efficiency, maintain organized communication, and support smooth client interactions.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Starting the week with 3 client calls in a row.
2 active Framer + brand projects
1 new product design lead
Later this week I’m catching up with a former client who went from Seed to enterprise in 3 years. Could turn into my biggest project so far ✌️
Going from Seed to enterprise in 3 years is a serious journey. What interests me is how much changes operationally as a business scales. More customers, more data, more moving parts, and suddenly visibility becomes just as important as growth itself. Excited to see what comes from that conversation! 🔥
The industry standard for field service scheduling shows three to four technicians at a time, surrounded by completed appointments that are no longer relevant. Dispatchers spend their day mentally filtering noise just to see what is actually happening.
We designed a view where the full team's day is visible at once. All technicians, all AI-powered routes, who is running late, who has gaps, accessible from one place without opening a single individual profile. The view scrolls dynamically with time so completed appointments drop away and the focus stays on what still matters.
For a team of 150 technicians, the filter lets the dispatcher narrow to a specific group, region, or area in seconds. Tomorrow's schedule is already built before anyone starts work because the AI pre-builds routes based on recurring appointments.
Here's exactly what it looks like to work with me 👇
Hiring someone you've never worked with is a leap of faith... and honestly, most "hire me" posts don't help. They tell you what someone offers, not how it actually goes. So let me close that gap.
Before we even start: a quick discovery conversation
No commitment, no pressure. We talk through what's actually eating your time, what "support" would ideally look like for you, and whether I'm the right fit. If I'm not, I'll tell you and probably point you somewhere better.
Week one: I get the lay of the land
This isn't me disappearing into a task list. I ask questions about your tools, your workflow, your pet peeves, the thing you keep meaning to fix but haven't had time for. By the end of week one, I've usually already spotted at least one small inefficiency worth flagging.
Ongoing: communication that doesn't require babysitting
You'll get regular updates on what's moving, what's done, and what needs your input on a cadence we agree on upfront (daily check-in, weekly summary, whatever actually fits how you work). No mystery. No "what has she even been doing" moments.
What "done" looks like
Done means the task is complete and handed back in a way you can actually use labeled, organized, explained if needed. I don't consider something finished just because it's off my plate; it's finished when it's usable on yours.
The honest part: I'm not going to pretend every project is flawless from day one. Systems get refined. But refinement happens through clear communication, not radio silence and that's the part I take seriously.
If the biggest thing holding you back from hiring support is "but what am I actually getting into?" hopefully this answers it.
💬 Got a question about how this would work for your specific situation? Ask. I'd rather answer it now than have it be the reason you don't reach out.
