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QA/QC Documentation Work : ITP - Inspection and Test Plan
Quality Assurance EngineeringTechnical WritingTranslationMicrosoft ExcelMicrosoft Office 365Microsoft Word
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Lately I get a lot of requests for product audits (in terms of UX/UI and sometimes even with suggestions for CX!!). Most of them are new products built fast, often with AI
I just finished 1 for a train booking site: 2 reports, mobile and desktop, 54 findings. Every finding has a number, a screenshot with the problem marked, why it matters to the customer, the exact fix and a priority
The format is the point - > you can hand it to your developer or straight to Claude and it can apply the fixes one by one
If you're about to launch something new and want a designer's eyes on it first, send me a message 😉
Btw, how often do you audit your product? I think it should happen before every launch and in the process with received data
“Did anyone see my request?”
A status label alone doesn't explain what happens next.
In this Strata practice project, the request screen combines the resident's conversation with the building manager, its current status, and a progress timeline.
A useful UX check is to ask which updates customers still have to call for. If the answer is already in the system, make it visible to them.
Which update would you put on screen first?
Practice UX/UI project for a fictional company. Sample data.
Great work! I appreciate how clearly the design prioritizes usability without compromising its visual appeal.