AI Appointment Booking and Customer Automation WorkflowAI Appointment Booking and Customer Automation Workflow
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**Project title:** AI Appointment Booking & Automation System
Description:
I designed an AI appointment booking workflow that helps service businesses manage customer enquiries, answer frequently asked questions, collect booking preferences, and schedule appointments.
Workflow:
Customer starts a conversation through a website or WhatsApp.
AI understands the request and collects relevant details.
The system checks calendar availability.
The appointment is booked after the customer confirms.
Confirmation and notifications are sent automatically.
Key features:
AI-powered customer conversations
Appointment scheduling
Calendar integration
Automated confirmations and reminders
CRM and notification workflows
Potential use cases: Clinics, salons, consultants, real estate agencies, and other appointment-based businesses.
Tools: OpenAI API, n8n, Google Calendar, and WhatsApp or website integrations, depending on implementation.
Project status: Concept / prototype.
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