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Pivot AI is an AI voice receptionist for local service businesses.
It is designed to answer incoming calls, understand customer intent, capture names, phone numbers, emails, and service needs, support appointment-booking workflows, and automate SMS or email follow-up.
The platform uses OpenAI and OpenAI Realtime for conversational voice intelligence, Twilio Voice and SMS for calls and messaging, Google Calendar for scheduling workflows, Supabase and PostgreSQL for data storage, Resend for email notifications, and Vercel, Render, GitHub, and Sentry for deployment and operations.
Current foundations include:
• AI voice call handling
• Lead capture
• Structured caller information
• Appointment workflows
• SMS and email follow-up
• Business-specific receptionist settings
• Multi-tenant data architecture
• REST APIs and webhooks
• Health checks and monitoring foundations
Technology stack:
• Next.js
• React
• TypeScript
• Tailwind CSS
• Node.js
• Fastify
• Supabase
• PostgreSQL
• OpenAI Realtime
• Twilio
• Google Calendar
• Resend
• Vercel
• Render
• GitHub
• Sentry
Status: Founder-led Private Alpha
Live project: pivotcalls.co
The network for creativity
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Creatives on Contra have earned over $150M and we are just getting started
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40+ hours/week saved on manual research and lead scoring.
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Human-in-the-loop gating for final outreach approval.
💡 Need resilient, enterprise-ready AI infrastructure for your business? Check out my profile to book a Technical Audit & AI Automation Blueprint.
My tech stack looks completely different today than when I first started, and rightly so.
This is largely influenced by industry demands and better tools.
Two years ago, Claude wasn't doing half of what it does now. Today, it’s a core part of how so many of us work.
Even as tools change, the core principles stay the same:
⭐ Personalize everything to the team's real workflow.
⭐ Keep your data clean and structured early.
⭐ Design for edge cases before you launch.
⭐ Choose simple, efficient setups over complex ones.
⭐ Always focus on delivering the actual result.
Businesses will always adopt new tools as they grow, but real value will always come down to efficiency.
#AI #Automation #CRM
