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Wayne Fourie
• Feb 4
Agentic RAG Pipeline Created an intelligent email triage system that classifies incoming emails and generates context-aware draft responses using retrieval-augmented generation. The LangChain agent uses tools to search a knowledge base, check customer history, and apply escalation rules. Key features: - 7-category classification with 4 priority levels - Tool-augmented LLM agent for dynamic information retrieval - Vector knowledge base storing policies, FAQs, and response templates - Structured output with confidence scores and routing recommendations Tech: Python, LangChain, GPT-4o, ChromaDB, OpenAI Embeddings, Pydantic
AI Model DevelopmentMachine Learning EngineeringAI DevelopmentLangChainOpenAIPython
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