Route-Aware Booking and Automation for a Mobile Dog GroomerRoute-Aware Booking and Automation for a Mobile Dog Groomer
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PawsOnWheels: a booking and automation system for Patrick, a solo mobile dog groomer running one van across Minneapolis and St. Paul.
The problem: Patrick can't answer calls or texts mid-groom or behind the wheel, so new customers book elsewhere. Saturdays overflow while weekdays sit empty, winter weather brings last-minute cancellations, and bookings scattered across the Twin Cities waste hours on the road.
What I built turns "can I book with you?" into "you're booked" with zero effort from Patrick.
For pet parents: pick a service and dog size, enter a ZIP code, and see the days the van is already nearby. Every time slot includes travel and becomes a 45-minute arrival window. A $20 Stripe deposit confirms the booking instantly. Their dashboard shows upcoming visits, their dogs, and a loyalty punch card that applies itself.
For Patrick: each day is planned around one area of the city. One tap opens the whole route in Google Maps. He sees booked, collected, and owed at a glance, and when a groom is done, one tap texts the customer a card link.
The automation: Twilio sends confirmations, 24-hour and 2-hour reminders, and on-my-way alerts. Cancelled and unconfirmed slots are offered to the waitlist, and customer questions get AI-drafted replies with real open times.
How it's engineered: Lovable Cloud (Postgres, auth, edge functions), Stripe webhooks, Twilio messaging, the Lovable AI Gateway, and Google Maps Platform drive times, feeding a route-aware slot engine.
More grooming, less admin.
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