Contra - A professional network for the jobs and skills of the futureStructured Bug Investigation, Reporting, and Fix Validation
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Bug Investigation & Reporting
Finding a bug is only the beginning. The objective is to understand what is happening, under which conditions it occurs, how to reproduce it consistently, and what information the development team needs to investigate it efficiently.
This is the workflow I follow when an issue is discovered during testing.
01 — Detect the Issue
When unexpected behavior appears, I first identify the affected user flow and the conditions surrounding the issue.
Before reporting anything, I verify that the behavior is actually unexpected and gather enough context to begin reproducing it.
02 — Reproduce the Problem
The next step is to reproduce the issue consistently.
I repeat the scenario while checking variables such as device, operating system, application version, environment, user state and test data.
The objective is to determine exactly when the problem occurs and establish clear reproduction steps.
03 — Investigate the Cause
Once the issue can be reproduced, I gather additional technical information that may help the development team understand what happened.
Depending on the project and the access provided by the client, this can include network requests, API responses, logs, console errors or crash information.
The goal is not to guess the root cause, but to provide useful evidence that helps developers investigate it faster.
04 — Document the Issue
All relevant information is organized into a clear bug report.
This includes the environment, preconditions, reproduction steps, expected behavior, actual behavior, severity or priority, and supporting evidence such as screenshots or videos.
The report should allow another person to reproduce the issue without needing additional explanation.
05 — Report & Follow Up
The issue is added to the project's tracking system and shared with the appropriate team.
If additional information is required during the investigation, I reproduce the scenario again, collect the requested evidence and keep the report updated throughout the process.
06 — Validate the Fix
Once a fix becomes available, I execute the original scenario again under the same conditions.
If the issue is resolved, I also validate related functionality to identify possible regressions introduced by the change.
The bug is considered validated when the expected behavior is confirmed and the relevant testing results have been updated.
Final result: a reproducible and actionable bug report supported by clear evidence, followed through from discovery to fix validation.

Note: The interfaces, data and examples shown in this project are illustrative and were created exclusively to represent my working process. For confidentiality reasons, no internal data, documentation or proprietary materials from the companies and products I have worked with are displayed.
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