Human-in-the-Loop Billing System for Toronto PropertiesHuman-in-the-Loop Billing System for Toronto Properties
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Title: Human-in-the-loop billing system Description: Billing system for two Toronto properties — meter reads in, invoices out, exceptions flagged for a person to review. AI does the volume; the judgment calls stay human. In production.
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Kapil's avatar
For meter billing, I'd show the reviewer both readings and their dates when consumption looks unusual. How do you distinguish a meter replacement or rollover from a bad reading before an invoice is released?
Rick's avatar
Hi Kapil, thanks for asking. Largely, it's three signatures the reviewer checks before the invoice goes out.
A bad read is the common one, and it usually doesn't survive a second look at the photo — a dropped or transposed digit shows up as consumption way off the unit's own...
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