ICT Service Portal for IT Support Request ManagementICT Service Portal for IT Support Request Management
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The ICT Service Portal is a web-based application designed to simplify IT support request management. It helps users submit support requests and enables administrators to manage users, track requests, monitor request statuses, and organize IT support activities. The project uses PHP, MySQL, HTML, CSS, and JavaScript to provide an organized interface for managing ICT services.
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Benjamin's avatar
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plain php and mysql still gets the job done. does the admin side show request status as a simple list?
Hilina's avatar
Yes, absolutely! The admin side shows all requests in a clean table/list view. Admins can see the status of each request and update it instantly using a dropdown menu right from the list. And you're right, plain PHP + MySQL (with PDO) is lightweight and gets the job done perfectly for this project.
Hilina's avatar
Yes, absolutely! The admin side shows all requests in a clean table/list view. Admins can see the status of each request and update it instantly using a dropdown menu right from the list. And you're right, plain PHP + MySQL (with PDO) is lightweight and gets the job done perfectly for this project.
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