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Lucid Lotus: one artist, one chair and a website that does the rest.
Ira isn't real. Her problems are. She runs Lucid Lotus, a full-colour and UV tattoo studio up a flight of stairs in Koregaon Park, Pune. She works alone, one client at a time. Her quirks are the realistic kind: a queue on the stairs, one binder of designs everyone wants at once, customers who can't picture UV ink, and a phone full of DMs asking for appointments that she can't answer with a needle in her hand.
The problem in one line: every "can I book with you?" sat unanswered in Ira's DMs until the customer gave up and left.
What the site gives Ira back, in one simulated month on her Studio's Stats page:
• 18 minutes, median, from starting a booking to confirmed. Before: about 11 DMs and 2 days of back-and-forth.
• Of 132 bookings started, 98 ended with a deposit paid. That's 74%.
• 152 hours 43 minutes of manual work saved.
• 398 messages Ira didn't have to write, and only 4 taps from her all month.
• 1 no-show, with the ₹2,500 deposit kept automatically, and 2 of 2 cancellations refilled from the waitlist.
These are demo figures from one simulated month, live on the Stats page in Ira's Studio (link and demo login below). The "before" times are Ira's own estimates.
What changed:
• Inquiry to booked in one message. The customer writes the way they'd text her. The site places the design on the body, checks which inks suit their skin, quotes a price, and books the patch test, every sitting and a free touch-up together. A ₹2,500 deposit holds the dates, so a "maybe" becomes a commitment before Ira looks up from the chair.
• The follow-through runs without her. Confirmations, reminders, aftercare, reschedules and waitlist offers go out on their own. This is the system behind the site: the receptionist Ira never had. Her Studio shows today's chair, the calendar, the waitlist and the hours she got back.
• The binder lives on the site now. 100 original designs, open to everyone at once, with a blacklight switch so UV previews itself and nobody waits for a turn.
• Nobody arrives undecided. In Design your own, an idea goes in and three concepts come out, each in daylight and under blacklight. The one they pick becomes Ira's brief.
Why Lovable? Because it let one person build all of this in a few days. The customer site, the booking assistant, the concept generator and Ira's Studio were all built by prompting, so my time went into Ira's problems instead of plumbing.
Why a tattoo studio? Because a tattoo booking is never just a time slot. It's placement, size, skin, a patch test and several sittings, which is exactly the back-and-forth that buries a solo owner.
Live site (customer side): https://lucidlotus.lovable.app
Ira's Studio (owner side): https://lucidlotus.lovable.app/studio
Studio demo login: ira@lucidlotus.in / LotusLotus2026
Finally something unique
Elaro Solar - From solar enquiry to a meaningful next step
Business: Elaro Solar | A small residential rooftop solar installer serving Pune, with a lean field team and a mix of homeowners who range from “I want solar now” to “I’m still comparing my options".
Location: Pune, India
Approach: Front door + follow-through
💯 The problem
For a homeowner, going solar starts with a simple question. For the installer, turning that interest into a real appointment means figuring out whether the home is serviceable, understanding what the homeowner actually needs, finding the right time, assigning the right specialist, and knowing what happens after the visit.
I wanted to remove that operational friction without building another generic booking form or another all-in-one solar CRM.
🧠 The solution
Elaro turns an uncertain solar enquiry into a structured, confirmed appointment, and keeps the work moving afterward.
The homeowner goes through a short, contextual assessment instead of a long form. Questions are introduced only when they change the next decision. Serviceability, home details, ownership, goals, and timing determine whether the customer gets :
- a home assessment
- a phone consultation, or
- a learning path.
The calendar is not just a list of available times. It uses a mechanism that considers technicians' capability, working hours, appointment duration, service area, scheduling buffers, and conflicts before confirming a slot.
On the owner side, the model is deliberately simple:
Customer → Home → Job → Appointment
That lets the team see the customer relationship, the work being done, and the appointment itself as separate but connected things. A completed appointment can create the next action instead of becoming a dead end.
🙌 The part I pushed further
I kept asking: what happens when this customer comes back months later?
Elaro remembers the home and the work associated with it. After phone verification, it can recognise a previously assessed home, reconnect the customer with the appropriate job, and let them move forward without repeating the entire process.
When the system isn't certain that it's the same home, it asks instead of guessing.
Elaro remembers the work that happened, not just the appointment that happened.
That also meant solving the underlying rules for matching homes, preventing duplicate open jobs, safely reopening previous work, and keeping the customer and owner experiences in sync.
🚀 How I approached it
The build started with competitor and workflow research rather than UI. Existing solar products already cover areas such as bill analysis, satellite roof design, proposals, and payments, while established intake flows can become lengthy and information-heavy.
So I deliberately focused on the layer before and around the appointment.
I mapped the journey, defined the system model and interaction rules, designed the visual system, considered accessibility across the experience, and then implemented and tested the product iteratively in Lovable.
🎉 What I built :
A complete customer-to-owner experience spanning:
Intelligent assessment → serviceability → appointment routing → constraint-based scheduling → specialist assignment → Jobs & Appointments → follow-through → returning customer → Home Memory → Solar Journey
See it in action here: https://elarosolar.lovable.app/
🙌 Owner Team sign-in
email: owner@elarosolar.example
password: ElaroDemo2026
lovablechallengeProduct StrategyUX DesignBusiness StrategyProduct DesignWeb DevelopmentFigmaGoogle DocsLovable
Liked the thinking behind problem solving. 💯
Patient Re-Engagement Email Sequence—Pvt Clinic
