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A sample administrative workflow demonstrating how I organise client enquiries, track important information and maintain structured records. It highlights my attention to detail, organisation and ability to support everyday business operations.
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Business Information Management & Admin Support: Banyu Bening Project
Project Overview:
Developed a comprehensive, multi-sheet Google Sheets workbook to organize scattered public data for a family-friendly tourism business. This project showcases end-to-end virtual assistant capabilities, transforming raw information into an actionable, structured operational dashboard.
Key Highlights & Deliverables:
1. Advanced Data Organization: Structured business profiles, pricing, amenities, and contact channels into clean, logical categories using Google Sheets drop-downs and status tracking (Completed/Pending).
2. Competitor Analysis: Researched and benchmarked similar tourism destinations in the local area, organizing competitor metrics (facilities, pricing, ratings) into a clear comparison table.
3. Information Summarization & FAQ: Synthesized raw web and social media data into concise operational guides and prepared a customer FAQ sheet to streamline visitor communication.
4. Administrative Support: Demonstrated rigorous online research, attention to detail, and workflow management to deliver a ready-to-use business reference guide.
