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Customer Service – Sample Project
I created this customer service practice project to demonstrate my ability to communicate professionally, respond to customer inquiries, provide order updates, and resolve concerns efficiently.
This example highlights my skills in customer support, active listening, problem-solving, and maintaining a positive customer experience. It reflects my commitment to providing friendly, accurate, and reliable service in English and Spanish.
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Project Title:
Dunkin’ Product Web Concept
Project Description:
A playful web design concept created to explore bold product visuals, strong composition, and interactive brand presentation. The goal was to turn a simple product idea into a more engaging digital experience while keeping the layout clean, clear, and visually memorable.
This concept reflects how I approach web design in general — understanding the brand, building a strong visual direction, and creating an experience that works around the product, service, or idea being presented.
Role: Web Designer / Creative Developer
Focus: Visual Direction, Layout, Product Presentation, Web Interaction
My first n8n template is now live in the official n8n library, and it is free to use.
After a sales call, most people either rush the follow-up email or forget it. This workflow does the first draft for you.
When Fireflies finishes transcribing a call, it:
pulls the full transcript
uses OpenAI to write call notes: a summary, open questions, the next step and the outcome
saves a follow-up email to the contact as a Gmail draft
logs the call in Google Sheets and emails you the notes
Nothing is sent to the contact automatically. The follow-up waits in your drafts until you check it and press send.
Works with the free Fireflies plan and n8n Cloud.
Get it here: https://n8n.io/workflows/20963
Congrats on getting it approved. Drafting instead of auto-sending is the right default. One edge case worth a guard: calls where the transcript comes back empty or cut short, otherwise the model writes a confident follow-up from almost nothing.
