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“Nima was great to work with. He optimised my Framer website and explained the edits to me with clarity so I can now implement edits myself in the new design. I highly recommend working with Nima.”
Meera Knowles
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Worked on a therapy platform that was losing people fast, and the fix sat in the boring parts around the sessions: booking, messages, knowing what comes next. Churn dropped 24%.
What's the least glamorous thing you've fixed that moved a real number?
What happens when a client stalls just as you're about to finish a project?
A client hired me specifically because I was an expert in their niche. As the website project was wrapping up, the client suddenly started making last-minute decisions and exploring new directions.
Each decision differed from the last, which pointed to high indecision, aka getting cold feet.
Clients who get cold feet need reassurance that you’re heading in the right direction. To get us across the finish line, I gave them one consolidated feedback document and one final review cycle before launch, with a 48-hour deadline. Any ideas after that would be billed.
This gave them space to sit down, sift through their thoughts, and send confident feedback aligned with the website’s goal.
After that document, they became more confident in the finished product, and we successfully wrapped the project.
The tug of war with clients is less about control than confidence. It’s not always that they don’t trust your expertise to lead. Sometimes, they just need to see that you have a process strong enough to get them there.
Are clients always right? 😀
I created a lettering system where every letterform represents one of the things designers routinely hear from clients.
The typeface becomes a visual dictionary of bad creative feedback, that proves the statement wrong.
Give me your worst client feedback you have received throughout your design career. 😁
can you make it pop
