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Engineered the backend infrastructure powering an AI-enabled WhatsApp platform, enabling users to discover and purchase value-added services directly within WhatsApp.
Designed conversational service flows covering service discovery, customer onboarding, transaction processing, payment status handling, and order completion. Integrated external VAS providers, implemented webhook handling and APIs, and connected WhatsApp conversations to the underlying VAS ecosystem.
Project outcomes:
Enabled end-to-end VAS purchases directly through WhatsApp
Automated conversational service discovery and transaction flows
Integrated multiple external VAS services and providers
Implemented webhook-driven transaction status updates
Connected WhatsApp conversations with backend VAS services
Improved reliability across successful, failed, and delayed transactions
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
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I built The Quiet Chair, a booking experience for a fictional single-chair hair studio in Baner, Pune, run by a solo stylist named Mira.
Mira’s problem is simple: every booking message interrupts an appointment. Checking availability, confirming times, and handling changes take attention away from the customer in her chair.
The app lets customers choose a service, see available times, and receive an immediate booking confirmation. Availability accounts for opening hours, lunch breaks, existing appointments, and cleanup time. Customers can request a quiet appointment and use a secure link to reschedule or cancel, with online changes closing four hours before their appointment.
Mira has a protected owner workspace to view her daily agenda, check customer preferences, manage appointments, and block personal time.
I built it to turn “Can I book with you?” into “You’re booked” without needing a reply from the owner—and to make later changes just as straightforward. The result is fewer messages, fewer manual calendar checks, and more time for Mira to focus on her clients. @Lovable
Business Name: Mizaaj Studio
Location: Bukhari Commercial, DHA Phase 6, Karachi
One-Line Problem Solved:
Eliminated hours of repetitive WhatsApp back-and-forth for a solo salon owner by converting natural-language inquiries into deterministically confirmed bookings and automated follow-ups.
Social Post: https://x.com/humayyonahmed/status/2103853661931909366?s=20
GlowHaus Studio — From Inquiry to Confirmed Booking
GlowHaus Studio is a solo beauty salon based in Takoradi, Ghana, where most customer appointments are currently handled manually through WhatsApp.
The problem is simple: customers ask about services and availability, while the owner has to check her schedule, respond to messages, confirm appointments, send reminders, and handle rescheduling — creating unnecessary back-and-forth and increasing the risk of missed appointments.
I designed and built a streamlined booking experience that turns the entire process into a simple self-service flow:
Choose a service → Select an available date → Pick a time → Enter details → Confirm → Booked.
The experience also supports appointment confirmation, cancellation, and rescheduling, giving customers more control while reducing repetitive administrative work for the owner.
The goal was not simply to create a beautiful booking interface, but to solve a real operational problem: helping a small business spend less time managing appointments and more time serving customers.
Built with Lovable.
Lovely 😍