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Does anyone here outsource their Client Success Manager or Client Service? Does it work for you?
I need someone to help me manage that aspect of my projects, as it seems to be a weakness in my process, but I cannot afford a full-time employee.
Any suggestions?
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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I calculated how much money I left on the table from past clients last year.
The number was embarrassing.
I did great work for 20+ clients. They liked me. Some said "let's work together again soon."
But I never followed up. Reaching out 6 months later just felt awkward.
So I did nothing. They moved on.
I got tired of it so I built ClientPing — it automatically follows up with past clients using personalized AI emails. Add your clients once, it handles the rest.
Looking for brutal feedback from freelancers:
👉 Does this resonate?
👉 Would you actually pay for this?
Waitlist: clientping-waitlist.vercel.app
The hardest skill in client work isn't design. It's learning to trust the feeling in your chest that says "this isn't right" before your brain catches up and walk away.
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