How an AI enquiry workflow works 👇
1️⃣ Customer sends a question
2️⃣ AI reads it and sorts it by topic
3️⃣ Routine question? It drafts a reply from approved info
4️⃣ Sensitive question? It hands it straight to a person
The AI never guesses, and your team stays in control.
A client's hiring volume kept climbing. Their recruiting team didn't. Every new role meant more resumes than anyone could read, and good candidates went cold while they waited.
They didn't need a smarter model. They needed a pipeline. So that's what we built.
→ Sourcing from LinkedIn, Indeed and their own candidate database in one place
→ Real-time resume scoring against each role
→ Twilio SMS and voice outreach to the top matches
→ A live ranked dashboard recruiters open every morning
Time to shortlist went from 5 days to 6 hours. 800+ candidates scored every week. Zero new recruiters hired.
Same lesson as CasePath. The AI only pays off when it's wired into the workflow people already use, and when they can see why it ranked someone first.
If one repetitive workflow is eating your team's week, that's usually where an AI agent earns its keep first.