Customer Support and Service for E-commerce Platform In this role, my duty is to ensure every cus...Customer Support and Service for E-commerce Platform In this role, my duty is to ensure every cus...
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Monica Ameliana
• Dec 12
Customer Support and Service for E-commerce Platform
In this role, my duty is to ensure every customers' chats are replied well to maintain the chat performance and also to help customers with issues and problems, tracking the shipments and return and also maintaining the 5-star reviews from the customers to raise the brand and store' awareness and engagement.
ecommerceeCommerce MarketingShopeecustomerserviceCustomer SupporteCommerce Management
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