Built an AI-powered customer support automation workflow that can classify incoming emails, identify support requests, retrieve relevant information from a knowledge base, and assist with generating the right response.

The workflow combines AI agents, RAG, embeddings, Pinecone, Gmail, and automated notifications to reduce repetitive support work while keeping human review in the loop.

The flow includes:

📩 Incoming email detection

🤖 AI-based support request classification

📚 Knowledge base retrieval with Pinecone

🧠 Context-aware customer support agent

✍️ Automated response draft generation

🔔 Reviewer notification through Telegram

⚡ Separate handling for non-support emails

I’ve been exploring more ways to combine AI + automation + real-world business workflows, rather than using AI only as a chatbot.

More automation experiments coming soon. 🚀

#AIAutomation #ArtificialIntelligence #Automation #AIAgents #RAG #n8n #Pinecone #OpenAI #WorkflowAutomation #CustomerSupport #GenerativeAI #MachineLearning #BusinessAutomation #Developer #FullStackDeveloper

Niva — AI Automation Agency Website (About page)

Check it live: https://niva.framer.website/

Niva is a premium Framer template built for AI automation agencies, AI consultants, and automation-focused teams who want to attract serious B2B and enterprise clients. It helps you showcase your services, present real outcomes, and build trust with decision-makers through a warm, considered design that stands apart from the typical AI-agency aesthetic.

📌 This Template Is For You If You Want To

Build a professional website for your AI automation agency or AI consultancy

Attract B2B and enterprise clients who need to trust you before they call

Showcase services like workflow automation, custom AI agents, lead generation, and AI strategy

Present real case studies with measurable outcomes, not vague claims

Launch fast with a fully built CMS for case studies and blog content

Offer a clear, tiered pricing structure (Pilot, Scale, Enterprise) without a custom quote for every visitor

Stand out visually from the dozens of cyan-and-glow AI templates already on the market

📌 What's Included

13+ fully designed pages, covering the entire buyer journey:

Home — hero, problem/solution framing, services, industries served, integrations, process, stats, case study previews, testimonials, pricing, FAQ, and final CTA

About — origin story, mission, values, team, and company stats

Services — a full breakdown of each service line with outcomes and use cases

Case Studies — a CMS-powered index plus a detailed single-case-study template (problem → approach → solution → results)

Blog — a CMS-powered index and article template, ready for SEO content

Contact — a conversion-focused form paired with direct calendar booking

404, and legal pages — Privacy Policy, Terms of Service, and Cookie Policy included

📌 Ideal For

AI automation agencies and consultancies

Workflow automation specialists and system integrators

Custom AI agent developers

AI strategy and operations consultants

Freelance automation experts positioning as a boutique agency

SaaS companies offering AI-powered services to B2B clients

Interested in a custom version for your agency? Let's talk — DMs open.

wow, this is a true premium website