Maximize Ecommerce Growth: Optimize Your Post-Purchase StrategyMaximize Ecommerce Growth: Optimize Your Post-Purchase Strategy
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Notes from a Klaviyo audit this week. The biggest revenue gap wasn't the welcome flow or abandoned cart. It was post-purchase. Three emails over 30 days, no reorder logic, no education on the product. Existing customers are the cheapest growth lever and most ecom brands still treat them like a confirmation email.
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Creatives on Contra have earned over $150M and we are just getting started