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Experience supporting guest services and event coordination across King Khalid International Airport and international event environments.
My work involved coordinating with stakeholders, supporting visitors and guests, following up on operational requests, assisting with schedules and on-site requirements, and helping teams deliver a smooth service experience.
At WDS, I supported event operations and stakeholder coordination. At KKIA, my focus was guest services and operational coordination within the airport environment—not managing the airport’s full operations.
This work demonstrates stakeholder coordination, service delivery, field support, and the ability to stay organized in fast-moving environments.
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Shopify Abandoned Cart Recovery Automation 🛒
Ever wondered how many potential orders an online store could miss when customers add products to their cart but leave without completing checkout?
I built an abandoned cart automation workflow using Activepieces, Shopify, Google Gemini, Gmail, and WhatsApp Business.
⚙️ How It Works
🛒 Cart Trigger: Detects an abandoned checkout event from Shopify.
🔀 Conditional Routing: Routes the workflow based on configured conditions.
🤖 AI-Powered Messaging: Gemini generates a personalized reminder message.
💬 WhatsApp Reminder: Sends a cart reminder through WhatsApp Business.
📧 Email Reminder: Sends a follow-up email to encourage the customer to complete checkout.
💡 How It Can Help E-commerce Businesses
Remind customers about products left in their carts.
Reduce repetitive manual follow-up work.
Make customer communication more consistent.
Create an opportunity to recover potentially lost sales.
Tools Used: Activepieces | Shopify | Google Gemini | Gmail | WhatsApp Business
Project Type: Personal Automation Project
I built this workflow to demonstrate how automation can support abandoned cart recovery for Shopify and D2C businesses.
Interested in automating your store's customer follow-ups? Let's connect.
The 30–60 minute delay then 24-hour follow-up is a sensible cadence. The part I would harden next is the stop conditions: once the cart converts or the customer replies, every channel should cancel, and WhatsApp especially needs a clear opt-in trail before the first send....
Khakhi International Air Travels: Travel Agency Website
Problem: Travel agency visitors often can't find the right service or the quick way to ask for a quote.
What I did: I designed and built a clean, easy-to-use website for a Multan travel agency. Visitors can choose flights, visa, Umrah, tours or hotels and get a quote or open WhatsApp in one click.
Tools: WordPress, custom CSS, JavaScript, PHP.
Role: Nisbah Iqbal, Web Developer.
Quote, WhatsApp and booking in one place is a smart fit for a travel agency site.
Real Estate Operations Management System | Notion Template
Project Overview
I designed and built a centralised Notion workspace for real estate professionals to organise property information, manage daily operations and keep track of important business activities.
The workspace brings essential real estate management functions together in one place, providing a structured way to manage properties, monitor activities and stay on top of appointments.
Key Features
Property Management: Maintain an organised database of property listings, details, availability and other important information.
Viewing Schedule: Organise property viewings, track appointments and keep viewing details accessible.
Task Management: Manage daily responsibilities, follow-ups and operational tasks.
Client Management: Keep client information and relevant property interests organised.
Business Organisation: Bring important operational information and activities together in one accessible workspace.
The Goal:
To create a practical and easy-to-use system that helps real estate professionals stay organised, manage property-related activities and keep their operations running smoothly without relying on scattered records or multiple disconnected tools.
Tools Used: Notion
